Assessments
Emotional Literacy
The Foundation of Leadership and Restoration
Emotional literacy is the ability to recognize, understand, and respond wisely to the emotions influencing our behavior, decisions, communication, relationships, and leadership.
Most leadership and relationship problems are not caused by a lack of intelligence.
They are caused by patterns people cannot yet see, emotions they do not know how to name, conversations they avoid, and reactions they do not fully understand.
Emotional literacy helps people become more aware, intentional, relationally capable, and resilient under pressure.
The work is interactive and experiential. Participants do not simply learn concepts. They reflect, discuss, practice, move, and apply what they are learning to real situations.
It is the ability to accurately interpret the emotions driving behavior, decision-making, communication, conflict, and culture — and then respond with wisdom rather than reaction.
The Case for Inner Work
Why It Matters
Most leadership challenges aren't strategic problems.
They're human problems.
Leaders often spend enormous energy trying to solve external problems while overlooking the internal patterns that continue to create them.
Until we increase a leader's internal capacity, new strategies rarely produce lasting change.
Leadership Begins Within
Every conversation, every decision, every relationship, and every organizational culture is influenced by emotion.
Whether acknowledged or not, emotions shape:
- Decision-making
- Communication
- Trust
- Innovation
- Conflict
- Collaboration
- Performance
- Organizational culture
The most effective leaders aren't those who suppress emotion.
They're the ones who understand it.
How We Work
A Whole-Person Approach
Traditional leadership development often focuses on knowledge.
My work focuses on transformation.
Using interactive experiences, movement, reflection, dialogue, and practical application, participants don't simply learn new concepts — they experience them.
Because sustainable change happens when learning engages the whole person.
People remember what they experience.
They change when insight becomes embodied through practice.
What Makes This Different
This is not a lecture on emotional intelligence.
It is an experiential learning process that integrates:
Participants leave with more than information.
They leave with greater awareness, practical tools, and experiences they can immediately apply to their leadership, their teams, and their lives.
Outcomes
What Participants Experience
Each engagement is customized, but participants commonly develop greater capacity to:
The Emotional Literacy 360 Assessment
The Emotional Literacy 360 is one instrument within a much broader body of work. It provides leaders with a structured, multi-perspective view of how their emotional patterns are experienced by those around them — a powerful starting point for deeper self-awareness and intentional growth.
This assessment is conducted through an electronic system and is integrated into the coaching engagement — not offered as a standalone product. The real work happens in what we do with the data together.
A brief overview of the Emotional Literacy 360 Assessment process — one component of the broader emotional literacy work Amanda offers.
Also available: The Korn Ferry 360
A competency-based multi-rater assessment that maps feedback across six leadership clusters. Includes a sample report you can download.
The Stakeholder 360 Interview Process
The Stakeholder 360 Interview is a face-to-face process — distinct from the electronic Emotional Literacy 360 Assessment. Rather than a survey instrument, this involves Amanda conducting direct, confidential conversations with the people who work most closely with a leader: peers, direct reports, and supervisors.
The result is a rich, nuanced picture of how a leader is experienced — one that no electronic tool can fully capture. Like all assessments in this work, it is integrated into the broader coaching engagement, not offered in isolation.
An overview of the face-to-face Stakeholder 360 Interview process — a separate and distinct offering from the electronic Emotional Literacy 360 Assessment.
The Manager Feedback Call
This is a third, distinct way Amanda delivers feedback to a business leader — by bringing the leader's manager directly into the conversation. Rather than Amanda relaying feedback secondhand, the manager joins Amanda and the leader on a call, creating a live, three-way dialogue that is more immediate, more honest, and more actionable.
This approach is particularly powerful when organizational alignment matters — when what the leader hears needs to land in the same room as the person who holds them accountable. Like all feedback tools in this work, it is woven into the broader coaching engagement, not a standalone service.
An overview of the Manager Feedback Call — a live, three-way conversation between Amanda, the leader, and their manager. A separate and distinct offering from the electronic and face-to-face 360 assessments.
The Sales Proficiency Assessment
Assessment work is not limited to emotional literacy. For leaders and teams in sales roles, Amanda offers a Sales Proficiency Assessment — a targeted tool that surfaces where a salesperson or sales leader is strong, where gaps exist, and what development would produce the greatest return.
This is not a personality test or a generic skills inventory. It is a proficiency-focused instrument designed to inform coaching conversations and development plans for people whose role requires them to sell — whether that is their primary function or one dimension of a broader leadership role.
An overview of the Sales Proficiency Assessment — a distinct offering from the emotional literacy and stakeholder feedback tools, designed specifically for leaders and professionals in sales roles.
Where Leadership Meets Restoration
The Restoration Connection
Emotional literacy isn't simply about becoming a better leader.
It's about becoming a healthier human being.
When leaders reconnect with themselves, they gain the capacity to reconnect with others.
This is where leadership and restoration intersect.
As awareness grows, relationships strengthen. As relationships strengthen, organizations become healthier. As organizations become healthier, people begin to flourish.
Leadership becomes less about managing performance and more about creating environments where people can do their best work because they feel seen, valued, and trusted.
Ready to Explore Emotional Literacy?
Whether you're looking for a keynote, a workshop, or a deeper engagement for your leadership team, let's talk about what's possible.